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Problems - Coggle Diagram
Problems
Operational Inefficiencies
Kitchen Operations
Improve order management in the kitchen to reduce delays.
Implement strategies to handle peak-hour order volumes efficiently.
Improve communication between chefs and front-of-house staff.
Misalignment with customer expectation
Implement better communication protocols to avoid misunderstandings.
Standardize customer request handling in the kitchen.
Workflow Disruption
Staffing Issues
Hire additional
staff if needed.
Develop a scheduling strategy to match staff availability with peak times.
Billing and Payment Errors
Implement a digital order-taking system to reduce manual errors.
Training staff on accurate billing and payment procedures.
Missed Opportunities
Expanding Operating Hourse
Assess the feasibility of opening for weekend brunch and dinner service.
Utilizing Outdoor Space
Renovate and beautify the outdoor dining area.