Bay Check Issues - Missing Vehicle

Step 1

Step 2

  1. No Keytag?

Check LPR to confirm this REGO has exited with the matching booking reference.

Has the vehicle exited the car park? (The exit code must match the entry code)

Yes

Check the vehicle out of the system - menu "Check Out"

No

Go to Step 3

Step 3

Look at the notes (Power BI OR using the "Edit" option - is the vehicle offsite for repairs or servicing etc.?

Yes

  1. The Keytag shows the vehicle is at another carpark

Update the system with the correct location

Complete the bay check

Vehicle is in another bay in ITB L1 OR Outside (Alcove)?

Check the Keytag is correct and update the system - Menu option "Vehicle Movement"

Bay report shows a vehicle should be in a bay, but the vehicle is not there.

Not here?

Find the key tag and check the written location

06 Oct 2023

Go to step 2

No notes

Advise Supervisor/Shift report

No further action required

  1. Keytag shows the vehicle is parked in MLCP or Alcove

Most likely: the staff member
has written the wrong location.

Advise day supervisor - vehicle needs to be located.