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Consumer Agencies - Coggle Diagram
Consumer Agencies
Computer and Consumer Protection Comission (CCPC)
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CCPC provides information and education to consumers about their personal finance and their consumer rights
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The Consumers Association of Ireland
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The small Claims Procedure
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The office of the Ombudsman
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Before making a complaint to the Ombudsman you must complain yourself to the relevant body who you are complaining about
European Consumer Centre (ECC) Ireland
The Ecc supports consumers who have a problem with a supplier of goods or services in another EU Member state.
Ecc Ireland provides a free information advice service and assitance to consumers on their rights in the EU
Part of an EU-wide network of consumers centres, it can help resolve consumer dispute that arisein other in other memeber states of the EU
Comisson for regulation of utilites (CRU)
The CRU protects consumers by resolving complaints about enegry companies that supply enegry,water,gas,electricty
some examples are Energia,Electric Ireland and Flogas
The CRU's misson is to protect the public interest in water,enegry and enegry safety
Comissons for Communications Regulation (ComReg)
Consumers must first make the complaint to the company that has provided the service and if the complaint fails comreg will contact the provider and seek an offical response
Comreg protects consumers of comunications business such as An post,Broadband service providers (sky) Home phone providers, Mobile phone providers (vodafone)
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