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Thriving in a Digital, social, and Mobile Workplace, Employers Want…
Thriving in a Digital, social, and Mobile Workplace
Why communication and other social skills matter
Communication and
Employability
Techies Communicate Too.
Many Grads Are Not Ready.
Writing Is in Your Future
Meeting the Challenges of the Information
Age Workplace
•Disruptive technologies and social media.
•Remote work and 24/7/365 availability.
•Collaboration and teams.
Communication
Technologies at Work
Open Offices and Home Offices
Cloud Computing and Beyond: A
Social, Mobile, and Smart Future
Smart Mobile
Devices
and Digital
Convergence
VoIP Phone Systems
Wearable Devices: Smartwatches,
AR and VR Headsets
Blogs,
Podcasts,
and Wikis
Speech
Recognition
Web Conferencing
and Videoconferencing
Electronic Pre-
sentations and
Data Visualization
Social Media
for Business
Gamification
Communicating Nonverbally
Defining Nonverbal Communication.
Reconciling Words and Nonverbal Cues.
Body Sends Silent Messages
•Facial Expression.
•Eye Contact.
•Posture and Gestures.
Employers Want Professionalism
emotional intelligence
interpersonal skills or professional skills
soft skills, people skills
Professionalism Communicate
Speech
habits
Recognizing that your credibility can be
seriously damaged by sounding uneducated,
crude, or adolescent.
Telephone
presence
A quiet background when you answer the
telephone, especially if you are expecting a
prospective employer’s call.
Cell phones,
tablets
Turning off phone and message notification,
both audible and vibrate, during meetings;
using your smart devices only for meeting-
related purposes
E-mail
Messages with subjects, verbs, and punctuation,
free from IM abbreviations; messages that are
concise and spelled correctly even when brief.
Internet,
social media
Posts in good taste, fit for public consumption.
Voice mail
An outgoing message that states your name