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What Does Awesome Look Like - Coggle Diagram
What Does Awesome
Look Like
Network Service Revenue
Stong SLD
Engagement
Consistency of Offering
Reporting of SR
SLD Brand Image
Audit process / governance
Population
CRM Tool
Opportunity Management Tool
Warranty Registrations
Service Offerings
Cross territory Agreements
Lifecycle Opportunity Tool
Overhauls
PPP Options
Component
Overhaul
After warranty
Certified Used
SRE
SRE program that is cost effective and
bundled with other services (e.g. PPP)
Perkins led Hypercare contracts
with large fleet customers
Executed by local distributors
Value Added Digital
Experience
My Engine App Lead generator
Network Capability
Digital / Connectivity
Customer Issue Resolution