Y2 (W7e)


Paralinguistic Features

10. Non-Verbal Communication

12. Role in Impression Formation

11. Effective Communication

1. Definition

4. Emphasis and Stress

2. Tone of Voice

3. Voice Quality

6. Speech Rate and Fluency

5. Pauses and Silence

8. Cultural Differences

9. Contextual Significance

7. Emotional Expression

Definition: Paralinguistic features are non-verbal elements of communication that accompany speech, adding depth and meaning to our interactions.


Example: Imagine someone saying, "I'm fine" with a cheerful tone versus a weary tone. The tone changes the meaning.

Pitch: The highness or lowness of a person's voice.


Example: A high-pitched scream indicates fear or excitement, while a low-pitched voice may convey seriousness or authority.

Volume: The loudness or softness of speech.


Example: Whispering can suggest secrecy or intimacy, while shouting may indicate anger or urgency.

Rate: The speed at which someone speaks.


Example: Rapid speech can denote excitement or nervousness, while slow speech might indicate thoughtfulness or boredom.

Prosody: The rhythm, melody, and intonation patterns in speech.


Example: Rising intonation at the end of a sentence can turn a statement into a question.

Hoarseness: Rough or harsh vocal quality.


Example: A hoarse voice may suggest illness or exhaustion.

Breathiness: Audible breath while speaking.


Example: Breathiness can indicate sensual or confidential communication.

Nasality: Sound produced through the nasal passages.


Example: A nasal voice might be perceived as annoying or humorous.

Emphasis: Placing stress on specific words or phrases for added meaning.


Example: "I didn't say he stole the money" can have seven different meanings depending on which word is emphasized.

Stress Patterns: Changing the interpretation of a sentence through stress placement.


Example: "I never said she stole my money" can have different meanings with different stress patterns.

Pauses: Strategic use of pauses for emphasis, comprehension, or dramatic effect.


Example: A pause before revealing a surprise can build anticipation.

Silence: Conveys discomfort, uncertainty, or reflection.


Example: A long, awkward silence after a question may indicate discomfort.

Stuttering, Hesitations, and Repetitions: Can affect the perception of speech fluency.


Example: Frequent hesitations may make a speaker appear less confident or prepared.

Paralinguistic cues convey emotions: Happiness, anger, sadness, fear, etc.


Example: A trembling voice may reveal fear or anxiety, while laughter expresses joy.

Paralinguistic cues vary across cultures.


Example: The meaning of a smile may differ; in some cultures, it signifies politeness, while in others, it reflects genuine happiness.

Understanding paralinguistic cues depends on context.


Example: Sarcasm may be mistaken for seriousness without context cues like facial expressions.

Paralinguistic features complement verbal messages.


Example: A sarcastic comment with a friendly tone indicates the speaker isn't being serious.

Awareness and control of paralinguistic features improve communication skills.


Example: Adjusting your tone to sound confident in a job interview can leave a positive impression.

Paralinguistic cues influence the impressions we form of others.


Example: A warm and welcoming tone makes someone seem friendly and approachable.

e-Learning W7 MPU3122m English Language Proficiency


Student’s name: 1. Izmirhafirul bin Halimi 2. Muhammad Izham bin idrus


Unit: Y2


Index Number: 1. 2022242440056 2. 2022242440060


Lecturer's name: Madam Wan Sarah Haiina Binti Wan Jusoh