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LEAN PRODUCTION & QUALITY MANAGEMENT - Coggle Diagram
LEAN PRODUCTION & QUALITY MANAGEMENT
Lean production: A system of manufacturing that aims to minimize waste and maximize efficiency
Features
Optimize the flow of materials, information, and people
Implement continuous improvement and innovation
Eliminate or reduce activities that do not add value to the product or service
Empower workers and teams to make decisions and solve problems
Methods
Just-in-time (JIT): Produce and deliver goods only when needed
Kaizen: Involve everyone in the organization in making small and frequent improvements
Six Sigma: Use data and statistical tools to measure and improve quality
Cradle-to-cradle: Design products that can be reused, recycled, or composted at the end of their life cycle
Quality management: A system of ensuring that products or services meet or exceed customer expectations
Quality control: The process of inspecting and testing products or services to ensure they conform to specifications
Quality assurance: The process of planning and implementing activities to prevent defects and ensure quality standards are met
Methods
Total Quality Management (TQM): A philosophy of management that focuses on customer satisfaction, employee involvement, and continuous improvement
ISO 9000: A set of international standards for quality management systems
Benchmarking: Comparing one’s performance with the best practices of other organizations
Impact
The effects of lean production and quality management on various aspects of the organization and society
Quality management
Benefits: Higher customer loyalty, higher market share, higher profitability, higher reputation, higher innovation, higher employee motivation
Challenges: Higher complexity, higher bureaucracy, higher resistance to change, higher need for leadership and culture change
Lean production:
Challenges: Higher initial investment, higher dependence on suppliers, higher risk of disruption, higher employee stress, higher need for training and communication
Benefits: Lower costs, higher productivity, faster delivery, less inventory, less environmental impact, higher customer satisfaction
Total quality management
A management approach that aims to achieve long-term success through customer satisfaction.
Customer-focused: The customer is the ultimate judge of quality and the main source of feedback.
Total employee involvement: All employees are responsible for quality and participate in problem-solving and improvement activities.
Process-centered: Quality is achieved by optimizing the processes that produce the outputs, not by inspecting the outputs themselves.
Integrated system: Quality is a result of the interaction of all parts of the organization, not just individual departments or functions.
Strategic and systematic approach: Quality is aligned with the vision, mission, and goals of the organization and is planned and implemented systematically.
Continual improvement: Quality is not a one-time event, but a dynamic and ongoing process that seeks to eliminate waste and increase efficiency.
Fact-based decision making: Quality decisions are based on data and analysis, not on opinions or assumptions.
Communications: Quality information is shared openly and effectively among all stakeholders, both internally and externally.