Please enable JavaScript.
Coggle requires JavaScript to display documents.
Clerk/Administrative management NHS Hospital, Similar Jobs, Skills,…
Clerk/Administrative management NHS Hospital
Motivation
Family
• hospital wards
• specialist departments or clinics, including cancer centres or accident and emergency units
• GP surgeries and health centres
• the headquarters of an NHS trust
• health records department
Similar Jobs
Job description
• booking patients in for appointments or their transport to and from hospital
• chasing up reports
• inputting patient data
• the first point of patient contact by answering the phone or emails
• confident using the phone
• able to work with all types of people
• willing to follow instructions and procedures
• able to work in a team but use their own initiative
• accurate and methodical
• clinic clerk
• ward clerk
• admissions clerk
• clinical coding clerk
• reception clerk/receptionist
• clerk/typist
Similar Jobs
£19,220 per year for Field Administrator to £47,258 per year for Planner.
Skills
• good organisation skills
• communication skills
• IT skills
• customer service skills
Training and developments
You will get the training you need to do the job. This includes an introduction to the department, how to use the IT and phone equipment and the procedures to follow. You may also have training in customer care.
Clerks working on a ward or in a clinic or health centre have a lot of contact with patients.
You may be offered the chance to take vocational qualifications such as those from:
• the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR)
• the British Society of Medical Secretaries and Administrators (BSMSA)
You could become a member of AMSPAR or BSMSA. They offer training, online forums and newsletters so staff can network with others doing the same type of work.
Where to work?
Personal characteristics
Salary