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Case Study of Cascade - Coggle Diagram
Case Study of Cascade
Timeline
First Day in the Office:
Ryan meets with Nick, his boss, to discuss his role as an IT business relationship manager. Learns about the need for IT to understand other business areas and strategic priorities. Then, Ryan meets with Maggie Franklin, the Onboarding Manager in HR. Ryan suggests technology improvements for the orientation process. Maggie highlights issues with the current system and IT's involvement in addressing them. Ryan learns about the pending IT review of options for the orientation system.
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Meeting with Don:
Ryan contacts Don Katz, who shares the analysis. The document evaluates options for the orientation system, but it lacks clarity in recommendations and effort estimation. Ryan discusses the limitations and potential of the options with Don and learns that IT prioritizes other projects over the orientation system.
Meeting with Maggie:
Ryan meets Maggie again to share the analysis. Maggie expresses concerns about the analysis and the timeline for the next ERP release. They consider the possibility of engaging vendors through an RFP process.
Ryan's Orientation:
Ryan begins his first day at Cascade Sustainable Energy as an IT business relationship manager. He attends the company's two-day orientation process.
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Possible Solutions
Second Solution: Explore vendor solutions
Cascade could start an RFP process to find vendors that offer orientation system solutions.
Third Solution: Internal training with IT and HR employees. Cascade could invest in training its HR and IT teams to optimize the current orientation process and system. This solution would emphasize improving the people and processes involved.
First Possible Solution: Enhancing existing system. Cascade could invest in enhancing its current orientation system by identifying and addressing specific problems in the existing system.
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