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Chapter 14: Change management, Timing of Change, Degree of change,…
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Incremental Anticipatory Change;
Often incremental, resulting in constant tinkering and improvements, thus with small changes over time leading to a big change.
Incremental Reactive Change;
it the org adapts to the environment without undergoing substantial reorientation in strat or values.
Reactive Anticipatory Change;
When visionary leaders within an org, become convinced that major changes are needed even though there is no apparent crisis
Radical Reactive Change;
Shaking up or transforming conservative and stale culture in an org to turn into a more entrepreneurial org.
Thought-out plans to micro adjust the orgs main components(Vision, strats, goals, objectives, structure and process).
- Recognition of the need for change,
- Establish goals for the change
- The goals must be smart and concise lining it with orgs expected outcomes
- Diagnosis of the problem,
- what caused the need for change
- Selection of change management process
- the planning and implementing of the CMP, flowcharts and diagrams to simplify the problem
- Development and implementation,
- this should articulate the identified goals and specific measures to monitor and assess the performance of the change
- Evaluation,
- How manager assess, the effect and efficiency of the plan set has been successful
Anagram; is RED SeDativEs
Process of Org change;
- Assess the environ, org scan environ to see if there's a need for change.
- Determine the performance gap, what we want and what we get, explaining that diff.
- Diagnose org problems, see what and how bad the problem is, orgs usually have many reasons, and must use many info-gathering techniques.
- Sources of Resistance
- Fear
- Emotions
- Vested interests
- Lack of trust
- Edu and comm, updating and educating employees skills,
- Parti and involvement, reduce resistant by incl employees in the decision, and encourage them to spread the sauce(knowledge)
- Facilitate and support, provide a platform for employees to feel heard and welcomed, is time consuming
- Negotiations and agreement, those who arent appeased with the change and stand to loss the most.
- Manipulation and Co-optation, false advertising and band wagoning bad activities
