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Chapter 13: Org Communication, Relay information through their respective…
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Relay information through their respective channels, to convey the respective meanings
the party that receives the information, and understands the meaning of said message
The most prevalent way employees communicate, requires the message to be well explained and well received
How people communicate with out saying anything, Oculesics, Kinesics, Haptics and proxemics
how employees can communicate through the chains, with clear and logical intent,
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no set path from a to b, happens during lunch breaks or time employees socialize, this allows them to push their own agendas or do what the need to. create a character for the leadership role
The channels created is what employees use, i.e. blackboard
mainly address communication from management to employees, with that context
- DCs deal with messages TO employees
- UC deal with emails and reports exchanged between superiors and and employees, where complaints can be registered
- HC, exchange info between logs and accounting systems and so forth
the reply to the message and deals with the understanding of the messages, or light to problems that have arises, effectively the response
a tool used to understand the interaction styles of employees with managers and how to be self-aware and understanding of these behaviours
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