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UNIT 2 - Coggle Diagram
UNIT 2
KEY TERMS
Motivation
factors/influence/behaviors
monetary/non-monetary rewards; introducing ways to increase job satisfaction
job satisfaction
enjoyment; feeling that they have done a good job
3 ways
job rotation
swapping workers round
job enlargement
job enrichment
extra tasks
more interesting
more skilled. more responsibilities
more committed to work
theory X
workers/not/like work
constantly be supervised
external factors: pay schemes -> increase output
theory Y
the average person likes work
internal factors
rewards, incentives, ...
Maslow's hierarchy of needs
a theory of motivation which states that 5 categories of human needs dictate an individual's behavior. Those needs are psychological needs, safety needs, love and belonging needs, esteem needs, self - actualization needs
Fedrick Herzberg's motivation theory
human have two sets of needs; one is for basic needs: hygiene factors or needs
ability to grow psychologically => motivational needs / motivators
hygiene factors
factors that must be present in the workplace to prevent job dissatisfaction