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requirement engineering documentation - Coggle Diagram

- - - - sometimes called requirement elicitation
      - involves:
        
        technical staff
        
        end users
        
        manager
        engineers involved:
        
        maintenance
        
        domain experts
        
        trade unions
      - problems:
        
        skateholders don't know what they really want
        
        skateholders express requirements in their own terms
    - - 2 types:
        
        open ended
        
        close ended
      - example :
        open ended
        
        what would you like to give some advice for our service?
        
        how do you think about our system?
        
        can you help me to give some feedback about our system?
        
        close ended
        
        do you like this system?
        
        does our product offer you the benefit that you were looking for?
        
        did you like our system?
    - - assume that people are good at doing their job
        
        spend time getting know the people and establish a trust relationship
        
        keep details notes of all work practices
      - perspective:
        
        the work setting viewpoint
        
        social and organisational
        
        the workflow viewpoint
  - - - requirements reviews
        
        should be held while the req def is being formulated
        
        both client and contractor staff should be involved
        
        reviews may be formal or informal
      - reviews checks
        
        verifiability
        
        comprehensibility
        
        traceability
        
        adaptability