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Combining TQM and conflict resolution - Coggle Diagram
Combining TQM and conflict resolution
Conflict resolution
Identify problems
Communication
Improving the relationship
Continuous improvement
Collect information
Improvement activities
Conclusions
It is important to implement TQM in companies.
Quality improvement
Cost and time reduction
Improved company efficiency
Increased employee participation
Prevents problems
Reduces internal company conflicts
Total Quality Management (TQM)
Objective
customer satisfaction
Involve everyone in the organization
Continuous improvement process
Approach for improving
efficiency
quality