Please enable JavaScript.
Coggle requires JavaScript to display documents.
Admin Staff : Ching Huey Ling - Coggle Diagram
Admin Staff : Ching Huey Ling
Challenges
Students were generally not IT savvy
They had problems in accessing and using the various WOU platforms ie. Flexlearn, OAS, Student Portal.
online classes
Tutors were also not so IT savvy and classes had audio and video problems.
the tutors used various platforms for classes ie. Googlemeet, Zoom, Teams which confused students.
Tutors probably did not know how to manage online classes.
Internet bandwidth for students & tutors
All new students had not done an assignment before.
(probably due to our Malaysian education system) and were at a lost as to how to start off.
Without the physical presence, these students had no one to refer to and probably too “shy” to ask in the class.
Each student was assigned a staff
Students were contacted individually by respective staff to build a rapport
RC staff are not academics (so the guidance from the academic perspective maybe lacking)
lack of physical presence
Strategies
Computer Subsidy Programme
provide students subsidies to buy computers and also subscription to data plans.
eased the payment of tuition fees
a few students experienced pay cut and some even lost their job.
alternative assessment
helped many students in improving their grades and their CGPA
Academicians were very accommodating over assignment submission datelines
Everyone being more patient and understanding over issues faced by students as each student may face situations which were peculiar to them.
possible ways
Provide IT/computer lessons so that these students can be more IT savvy.
Organise buddy-system among the students.
As an ODL institution, ensuring all our students/tutors are IT savvy should be key importance.
role of Flexlearn
Flexlearn is very useful to support students in self-directed learning.
weakness
major weakness in the Flexlearn is the response rate of various stakeholders to queries
students are not familiar to its potential.
Discussion platforms are not fully utilised to its potential.