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Employees comitment, engagement, and loyalty - Coggle Diagram
Employees comitment, engagement, and loyalty
Engagement
Work engagement
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Khái niệm
Organisational engagement
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Emploees engagement
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Concept
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Meanings
Involving the employee making discretionary efforts towards attainment of organizational goals
Engaged employees are engaged in their work, but may not committed to the organisation
Employee engagement is the extent to which employees feel passionate about their jobs
Engagement means that employees: Know what they contribute toward their team’s success; Work toward their company’s goals and values; Are connected to and supported in their role; Look for ways to learn and grow in their role
Employee engagement is the degree to which employees invest their cognitive, emotional, and behavioral energies toward positive organizational outcomes
Employee engagement is a form of intrinsic motivation
William Kahn (1990)
Dimensions
Emotional
Physical
Cognitive
Definition
The harnessing of organisation members' selves to their work roles
Armstrong (2009)
Definition
Engagement is job-oriented and commitment is organization-oriented
Employee engagement is emotional attachment with the organization
Engagement is a workplace approach of the organization
Kevin Kruse
Definition
“Employee engagement is the emotional commitment the employee has to the organization and its goals.”
Robinson et al. (2004)
Definition
Measuring engagemnet
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Pride in employer
Satisfaction with employer
Job satisfaction
Opportunity to perform well at challenging
work
recognition and positive feedback for one’s
contributions
Personal support from one’s supervisor
Effort above and beyond the minimum
Understanding the link between one’s job
and the organization’s mission
Prospects for future growth with one’s
employer
Intention to stay with one’s employer
Commmitment
Organisational commitment
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Loyalty