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non-verbal communication, time orientation, Rugby players don't like…
non-verbal communication
Building intercultural skills is the ability to understand and adapt to different cultural situations we may be faced with as well as adapting and respecting cultural perspectives that may differ from our own.
The building of Intercultural skills also includes being receptive to foreign languages and being open to different cultural perspectives or ideas
To build Intercultural skills one should develop their awareness of how others communicate non-verbally. Developing this awareness allows us to be able to decode the messages they are sending more effectively and form acceptable responses to avoid causing discomfort.
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Clarification and confirmation. Asking questions about non verbal behaviour can help you to be sure of what you are doing. It will help to prevent being misunderstood and miscommunication
We need to be aware of the prejudices that exist towards different cultures as well as assumptions on those prejudices based on non-verbal behaviour. We need to know why we are having certain reactions to certain people based on how they look or what cultures they may or may not belong to.
Become aware of your non verbal behaviour in intercultural encounters. Then practice and take notice of how individuals behave non verbally to be able to be understood in a intercultural setting
Avoid stereotypes and assumptions. Being stereotypical and making assumptions based on cultural background can create miscommunication when it comes to non verbal communication behaviour. You may assume something that is completely wrong
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Some intercultural skills include:
Strong communication skills
Independence
Problem-solving skills
Adaptability
Foreign language skills
A sense of curiosity
Collaberation skills
To improve your intercultural skills, you need to:
Be self-aware
Listen and observe
Educate yourself
Get involved in intercultural activities
Get experience abroad
Improve your cultural awareness
Take classes
Non-verbal Codes
Paralinguistics- paralanguage is the vocal behaviours indicating how something is said.
-speaking rate
-volume
-pitch
stress
use of volume in paralinguistics plays a very important role in African languages.
The amount of silence in conversations and speaking rates differ among cultures.
Paralanguage can be confusing in intercultural communication.
Vocalisations are sounds that we utter without the structure of language.
Eye Contact
This form of non verbal communication regulates interpersonal distance, which is why it can be considered an element of personal space. It can be used in relations to respect in a lot of cultures.
Facial expressions
don't seem to differ when it comes to displaying emotions, such as smiling when experiencing happiness or frowning when you're sad. But the variations of facial expressions are what differs in many cultures. For example, on some cultures, looking serious and not expressing your emotions on your face shows that you are more mature.
Silence
Silence is used in communication to place emphasis on words, it can be used differently depending on the culture and context. It can be positive or negative depending how it is used and who recieves it.
Gestures
Are physical movements that create communication non-verbally and they often accompany the verbal message
Time Orientation
Problems in the work place can occur if different businesses have a different time orientation, so this can cause problems in communication.
Time Orientation differs depending on the culture.
Monochromic
Time can be gained, lost, spent or saved
Polychronic
Holistic, many events happen at once
Example : People from South Africa ussually perform a hand shake that involves certain movements. This hand shake connects the individuals and creates a sense of unity. This aids in creating a positive connection between the two individuals.
Basic emotions such as happiness, sadness, disgust, fear and anger are communicated the same across the globe.
However though these non verbal behaviour are universally understood the prompts or contexts in which they happen does vary from culture to culture
Cultural variations in non-verbal behaviour
People in all cultures use these non-verbal behaviours so that they can influence one another and experience positive relationships
Non verbal behaviour includes: facial expressions, gestures that convey emotions and attitudes towards other communicators
We have universal facial gestures, in fact, six basic emotions: happiness, sadness, disgust, fear, anger and surprise are all communicated by facial expression, in much the same way in most societies.
Humans are capable of many more gestures and facial expressions than animals are. There are also some non-verbal behaviours that are innate, which means we don’t have to learn them.
Cultural Variations in non verbal behaviour helps us to communicate better with others
Cultural Variations in Non-Verbal Behavior
Nonverbal communication varies across different cultures. For example, smiling being universal as it is understood by all cultures. But what prompts a person to smile may be culture specific as there are rules for non verbal communication and the context.
There are different codes such as paralinguistics, personal space, eye contact, facial expression, gestures and time orientation.
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These non verbal behaviours have become automatic and subconscious.
Non verbal behaviour or patterns such as facial expressions and gestures convey certain emotions and attitudes that are universally understood regardless of ones cultural background.
time orientation
Rugby players don't like soccer players
