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Analysing and Defining Business Processes - Coggle Diagram
Analysing and Defining Business Processes
Stakeholder Management
Interest and influence
Projects, Programs and Portfolios
Stages in Stakeholder Mgmt
Identifying stakeholders
Determining their roles and scope of interests
Developping a communication plan
Communicating with and influencing stakeholders
Change Management
Reasons for change
Change Management Methodology (Demming wheel)
Plan
Do
Study
Act
Team Assessment / Skill Readiness
Decision Making Process
Customer Success Management
Customer acquisition
Marketing and Sales
Professional Services
Training and Support
Cost optimization / Resource optimization
Resource planning
Cost estimating
Human resources costs
Infrastructure
Operational cost
Capital costs
Cost budgeting
Cost control