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Customer Success - Coggle Diagram
Customer Success
Commercial
Last Price increase
Where noted?
Major Customers?
T/O comparisons
Special Discounts
Communication
Company
Industry wins
New Products
New Markets
Price increases
Relationship
Contacts - same? Different?
What contact have we had with them on a mgmt level?
FAST contacts - who does what
Sales
What products?
Difference in qty's sold?
What are they not selling?
Internal Matters
Knowledge base
Specifications
Cust. Success plan