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Customer - Coggle Diagram
Customer
Customer has problem
AI: How may I help you?
Customer enters in information
AI comes back with answer and presents ti to the customer
AI Asks: Was this a helpful answer
YES
Customer is asked to rate answer 1-5 ( 5 is best) and stores that into the data base
NO
AI: Would you like me to create and submit a ticket on your behalf?
NO
Use case ends
YES
Ticket is created and Submitted to t0
1 more item...