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Hiệu quả của tổ chức (Organisational effectiveness) - Coggle Diagram
Hiệu quả của tổ chức (Organisational effectiveness)
Các lý thuyết (Theories)
Hanna&Freemam's theory of organisational effectiveness (Theory of organisational ecology
)
Environment
Adaptating to environment and using resources
Organisational inertia - the obstacle preventing organizations from adapting
Constraints from internal and external factors
Selection - performing well under challenging conditions
Impartiality theory
Impartiality can be described as the principle that decisions ought to be based on objective criteria
Impartiality is frequently connected with justice and a commitment to equality
Participant-interest theory
Interests of key stakeholders
Four-factor theory of leadership
Organisational behavior of staff
Goal emphasis
Interaction Facilitation
Work Facilitation
Support
Theory of the firm
Nature of entrepreneurship
Organisational structure
Processes
Organitsational relationship to market
Approaches for organisational effectiveness
Systems resources approach
:explode:
Balance & Sustainabilty
Assumption
If unique resources are found, a competitive advantage can be created to help businesses stand out
The systems resources approach prioritizes evaluating input an organization acquires the resources it needs to succeed
emphasis on acquiring resources
Input - Output
Transaction between organisation and environment
Systems boundary
Goal approach
:explode:
Organisation
Rational
Deliberate
Goal setting
Nature
Goal approach focuses on output
Output is how well a group can achieve its goals through work and strategic thinking
Operations
Outcomes
Purpose
Operationalised
Efficency
Impact
Set of goals
Sales
ROE
Market share
Productivity
Internal functioning approach (Process model)
:explode:
Goal optimization
Goals&systems model
Nature & Assumptions
The internal aspects of an organization are more closely paid attention
Companies often focus on retaining employees by increasing their morale and satisfaction, rewarding them, offering an open environment with easy access to resources, and minimizing conflicts in the workplace
Internal process&operations
System perspective
Organisational characteristics
Environmental characteristics
Employee characteristics
Managierial policies&practices
Strategic constituencies approach
:explode:
Nature
This approach focuses not directly on the business, but rather on those who have a stake in it
State of relations
Satisfying demands of costituencies
Relativistic
Evolutionary
Justice
Competing values approach :explode:
Dimensions
Flexibility (Structure)
External enviroment (Organisations)
Internal environment (People)
Control
Approaches
Structure flexibility - internal focus: Human relations Model
Means: Cohasive Workplace
Ends: Skilled work
Internl focus - Control: Internal process Model
Means: Availability of information
Ends: Stability
Structure flexibility - external environment (Organisations): Open systems model
Means: Flexibility
Ends: Accquisition of resources
External environment - Control: Rational goal model
Means: Planning
Ends: Productability
Interactionist model
:explode:
Organisations are defined by the kinds of people who are attracted to them, selected by them,and who remain in them
Organistions can become overly homogeneous resulting in a decreased capacity for adaption and change
Organisations can remain viable by attractoing, selecting, and rataining people in differentiated roles
Các tiếp cận đo lườn
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Efficiency information
Input
Process
Output
Outcome
Impact
Effectiveness information
Output
Outcome
Impact
Efficiency
Organisational
Organistionl strategy
Corporate structure design
Management and business system building
Development of corporate nd employee styles
Motivation of staff commitment
Development of emploee's skills
Subordinaste goals
Improvement of internsal process
Business
Performance of input and output ratios
Resource allocation
Operations
Effectiveness
Organisational
Mission fulfillment
Goal achievment
CSR
Productivity
Total maintenance system
Toatl participation of employees
Business
Output
creation of value added
Sales
Quality
Cost reduction
Innovation