TAKATA AIRBAG ISSUES
-TAKATA was a Japanese automotive parts company
-Founded by Takezo Takada
-Started to produce lifeline for parachute before focusing on seatbelts and others car parts.
-2017, filed for bankruptcy and successor is Joyson safety system.
INTRODUCTION
Agencies
NHTSA
DOT
AUTOMAKERS
TAKATA CORPORATION
GOVERNMENT AGENCIES
MAIN ISSUES
FAULTY OF AIRBAG SYSTEM
DUE TO MEXICAN SUBSIDIARY MISHANDLED MANUFACTURE OF EXPLOSIVE PROPELLANTS
PROBLEM OCCURED
RECALLS OF PRODUCT (REGARD AS LARGEST RECALL IN HISTORY)
LAWSUITS
DEATHS AND INJURIES ACCIDENT
LOSS TRUST OF CUSTOMERS
TARNISH REPUTATION
RECOMMENDATIONS
STRENGTHENING THE QUALITY CHECK AND STANDARD OPERATING PROCEDURE OF EACH PRODUCTS
INTRODUCE TEAM SPECIFICALLY CHECK THE SYSTEM THOROUGHLY
INVEST IN R&D AND UTILIZE PROVEN TECHNOLOGY
RESPONSE TO CUSTOMERS FAITHFULLY
CONTINUOUS MONITORING FROM ALL AGENCY INVOLVED TO IDENTIFY PROBLEM AND ISSUES BEFORE THEY ESCALATE
