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Characteristics of effective communication - Coggle Diagram
Characteristics of effective communication
Actors of the communication process
Message
Decoding
The receiver decodes the message depending of the context
Encoding
Choosing the correct words and channel for the message
Receiver
The audience who receives the message and gives a feedback
Sender
Starts the process
Noise
Things that can affect the communication process
Effective communication
Have a defined and reasonable goal
Challenges
Emotions and persuasion
X Manipulation
✓ Inspires
Level of knowledge
Words and the way to tell things
Motivation
Instruments used in the communication
Culture and demands
Media to be used
-Networks, social media...
Depends on duration of time of your listeners
Objective
Hits and misses in daily communication
X
Offend people
Not making use of the body language
Do it angrily
✓
Collaborate with others
Use eye contact
Complain and do warnings in the right way
Methods to improve your communication skills
Apply and analyze verbal and nonverbal messages
Pay attention and reply with reflexion
Adjust the words to others
Realising how is your communication with other people and yourself
Elements to define objectives in communication
Information
Statistics and knowledge that we are going to use
Persuasion
Request a data of information, we use our emotions
Take what we can manage
