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Sitebuilder updates > Partners - Coggle Diagram
Sitebuilder updates > Partners
Core questions
Updates
Technical
Server outage
DDoS
Other
Bugs
Errors
Feature not working properly
Sitebuilder features
Languages added
Removed
Updated
Temporarily revoked
External updates
New
WL
WL Technical documentation
WL Program
Feature requests
WL Portal
Channels
Slack
++
Partners can reply
Part of WL program
Quick and easy
No effort to create channel
--
Simple format
Short announcements
Bad overview
Disappears over time
Email
++
Decent formatting and structure
Immediate
Accessible for everyone
Partners can reply
--
No overview or history
Cannot filter or categorize
Hard to manage over time
Newsletter
++
Familiar concept
Webnode has a system in place
Stats
Good for multiple updates
Suitable for other info as well (WL related projects, new partners etc)
--
Not everyone can post
Not suitable for every individual updates
Partners cannot reply
Not immediate
Hard to predict post date
Call
++
Visual
Partners can interact
Get partners attention
Can tackle multiple updates
Recordings
--
Not immediate
Time consuming
No written documentation
Not everyone can do it
Require a separate design to work (invite, registration, hosting, sharing recording etc)
Confluence
--
Not used day-to-day by partners
++
Feed on partner account
Can be exported to PDF
Easy to maintain over time
Tool Webnode know
Search bar
Partners can access
Everyone can post
Categories/filters
Good structure and formatting
Upload files
Website
++
Can have categories/filters
Clear structuring and formatting possible
Longer announcements are possible
--
Not all can post
Not immediate
Not ready plattform
Content
Structure and categories
Categories
Feature
Technical
WL Program
Structure
Impact
Temporary/Permanent
Premium / whole Sitebuilder
Sitebuilder / Administration
Language versions
Description and use case
Partner steps
Release date
Background
Format
Presentation
Call
Video
Images
Extra documentation
Text
Timing
Interval
Weekly
Daily
Other
Release
Prior to
Post release
Who
PIM
Product / Jan Pater
DEV
Split responsibilities
TECH-CARE
Extra value
Support
KB articles?
Updates to existing ones
Creation of new ones
Training material
Partner feedback
How partners can reply
Announce need for more information
Insight
Server up time
AWS environment
Road map plan
Iterations
1
Simple structure with limited filtering and formats, limited to few types of updates shared via ready-to-use immediate channels without structured timing and by PIM.
https://coggle.it/diagram/ZNNcrVpO0W45_XKN/t/sitebuilder-updates-program-1st-iteration
3
Strict filtering with detailed structure, multiple formats and additional value with extra material and insight, all necessary updates
2
Good filtering with a clear structure and multiple formats, extended types of updates
Flow of information internally