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Sitebuilder updates > Partners - Coggle Diagram
Sitebuilder updates > Partners
Core questions
Updates
Sitebuilder features
Languages added
Removed
Updated
Temporarily revoked
External services updates
New
White Label Program
Technical documentation/API
Feature requests
Partner Portal
Technical
Sitebuilder status
Feature working incorrectly (bug)
Example
Feature unavailable (bug)
Example
Service status
DDoS
Outage
Maintenace
Slow performance
Example
Error
Example
Webnode
Road map plan
Content
Structure and categories
Structure
Support
KB articles?
Updates to existing ones
Creation of new ones
Training material
Partner feedback
How partners can reply
Announce need for more information
Impact
Temporary/Permanent
Sitebuilder / Administration
E-shop/blog/website/all
Language versions
Description and use case
Partner steps
Release date
Background
Categories
Sitebuilder
Technical
WL Program
Media
Presentation
Call
Video
Images
Extra documentation
Text
Timing
Interval
Weekly
Daily
AD-HOC
Release
Prior to
Post release
Who
PIM
Product / Jan Pater
DEV
Split responsibilities
TECH-CARE
Channels
Slack
++
Partners can reply
Part of WL program
Quick and easy
No effort to create channel
--
Simple format
Short announcements
Bad overview
Disappears over time
Email
++
Decent formatting and structure
Immediate
Accessible for everyone
Partners can reply
--
No overview or history
Cannot filter or categorize
Hard to manage over time
Newsletter
++
Familiar concept
Webnode has a system in place
Stats
Good for multiple updates
Suitable for other info as well (WL related projects, new partners etc)
--
Not everyone can post
Not suitable for every individual updates
Partners cannot reply
Not immediate
Hard to predict post date
Call
++
Visual
Partners can interact
Get partners attention
Can tackle multiple updates
Recordings
--
Not immediate
Time consuming
No written documentation
Not everyone can do it
Require a separate design to work (invite, registration, hosting, sharing recording etc)
Confluence
--
Not used day-to-day by partners
++
Feed on partner account
Can be exported to PDF
Easy to maintain over time
Tool Webnode know
Search bar
Partners can access
Everyone can post
Categories/filters
Good structure and formatting
Upload files
Website
++
Can have categories/filters
Clear structuring and formatting possible
Longer announcements are possible
--
Not all can post
Not immediate
Not ready plattform
Iterations
1
Simple structure with limited filtering and formats, limited to few types of updates shared via ready-to-use immediate channels without structured timing and by PIM.
https://coggle.it/diagram/ZNNcrVpO0W45_XKN/t/sitebuilder-updates-program-1st-iteration
3
Strict filtering with detailed structure, multiple formats and additional value with extra material and insight, all necessary updates
2
Good filtering with a clear structure and multiple formats, extended types of updates
Flow of information internally