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What are the different types of user guides?, image, image, image, image,…
What are the different types of user guides?
User documentation materials take many forms, Depending on your product, service, or system
Instruction Manual
Contains basic and important instructions telling users how best to use a product or service
Explains the concept, context of use, problems it solves, structure, design and other important elements
Product tours
These are detailed onboarding tours
The information imparted in sequencing events for customer or employee onboarding
Tooltips & customer walkthroughs
Walkthroughs involve popups that provide contextual
Walkthroughs help them to build their product knowledge base simultaneously
FAQs
Most product documentation guides include (FAQs) and their answers
They work with the customer service team to identify user questions and issues and respond to them
They explain the answers in detail, often with a combination of instruction manual and text, images or videos.
User manual (how-to guide)
Many SaaS and software products create user manuals to help users/customers learn and use their products
It also provides ways of troubleshooting problems and solving issues
It combines step-by-step procedures into a technical user guide that guides users
Training manual or tutorial
They give users quick product overviews and how-to guides of basic features and functionalities
Are majorly designed for beginners, refreshers, onboarding new employees or customer training
Set of instructions with lesser detail
