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CapGemini - FinTrack Brain Diagram - Coggle Diagram

- - - - How: analysis, with the help on interview questions answered by users.
      - Why: to get better understanding of the problems that users have to go through while using an app.
      - What: field study for in depth observation and interviews of small group to understand demographics?
    - - How: using google forms to form questions which is a lot easier.
      - Why: to get to know user demographics such as what age group do they belong to, what gender, if they are tech savvy, employment type, to know what kind of design standards to use.
        what apps do they use, what do they like, what do they don't like, what features do they want to see in app.
      - What: asking users to answer a set of questions for contextual inquiry?
    - - How: will be created using Figma (collaboration tool) and with the data collected from contextual inquiry
      - Why: to understand user needs, experiences, goals and behaviour.
      - What: to create a user with the help of real data