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6 Hats Thinking - Common Errors within various departments - Coggle Diagram
6 Hats Thinking - Common Errors within various departments
Using Common Errors as a learning opportunity and knowledge sharing exercise to increase profitability
Black Hat
Knocks confidence
Pushes you down the Maslow pyramid
Demotivates individual
Financial Impact
Less Company Profit
Less commission to staff
Red Hat
Not happy to share
Fear Judgement
Stress
Doubt yourself and abilities
Changes your environment
Anxiety
Yellow Hat
Responsibility - notify TM / contracts - rectify the situation (Mvelo's example)
Builds relationship with suppliers and builds loyalty when they help out
First step towards being accountable
Problem solving skills develop
Learning Opportunity