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5C'S od techno serve company - Coggle Diagram
5C'S od techno serve company
customer
loyalty
does the customer comes back to us to get our service again?(P0)
channels
which channel is most preferrable which brings in more leads?
(P0)
can any other channel which is effective be added ?(P1)
which channel is not used by the customers which can be cut down to reduce expenses for the firm?(P0)
budget/revenue
does the customer has sufficient budget to buy the product? (P0)
company
product
which product is most preferable?(P0)
which city corresponds to most of the revenue from the product?
(P2)
which product has advantage over its competitors(P1)
which product is least preferred?(P0)
technology
is there any upgradation in technology which our employees should put up with?(P3)
collaboration
supplier
is there any supplier who can provide the company with electronic gadgets (laptops, pc) at a lesser price?(P2)
company
are there any companies with which our company be collaborated with for expansion?(P2)
competition
price
is our price and competitors price equal?(P3)
product
are there any services provided after the delivery of the product?(P3)
does the competitor use any updated technology?(P3)
channel
are there any additional channels which the competitors use to attract customers?(P3)
context
political
are there any regulations which affect the firm?(P4)
economic
are there any trends like recession, boom or depression of business cycles which effected the company?(P4)
legal
are there any problems which the company is facing due to legal issues?(P4)