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Lesson 10 Chatbot - Coggle Diagram
Lesson 10 Chatbot
Helps businesses
Free to explore
Autonomous reasoning
Performs task efficiently
pre-trained
Free and easy to use for customers
Limited Responses
Struggles to understand certain/complex questions
Answers are usually generic
Customers might get frustrated
Lack complex of human emotions
Program
Machine Learning
Natural Language Processing (NLP)
Artificial Intelligence (AI)
Automated Generated Answers
Capable of answering generic question
settle customers queries
24/7 Responds