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Chatbots - Coggle Diagram
Chatbots
Technologies
NLP
Sentiment analysis
understand emotions and sentiments
Intent Extraction
Identifying user intentions from queries.
Learning
Generative models
Human-like conversations and responses
Machine Learning
Techniques used in AI-driven chatbots.
Generative Models
AI models capable of generating human-like responses.
Use Cases
Sales FAQs
Chatbots answering frequently asked questions to support sales.
Customer Support
Chatbots assisting users with inquiries and providing support.
Other Use Cases
Additional scenarios where chatbots find applications.
Type of Chatbots
Rule-based
AI DRIVEN
Technologies in Use Cases
Multi-Lingual
Chatbots capable of understanding and responding in multiple languages.
Chat-based Virtual Assistants
AI-driven chatbots designed to interact conversationally with users.