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Chatbots - Coggle Diagram
Chatbots
why use chatbots?
Chatbots are available 24/7
Consistent responses
Data can be captured and provide business strategies
Help provide informations to customers quickly
Decreased need of manpower
Google dialog Flow
AGENT
A Dialogflow agent is a virtual agent with the mission to handle conversations with your customers.
INTENT
Customers reach out to chatbot agent to acquire certain information.
ENTITY
When an intent is matched, Dialogflow can extract specific information from the end-user expression.
Steps to create Chatbot in Telegram
Log into DialogFlow and create agent
Setup Intents
Follow-up Intents
Define entities
Integrate Chatbot into telegram
Train chatbot and miscellanaeous