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Chat Bots - Coggle Diagram
Chat Bots
Advantages
Fast Response
24/7 Customer Interactions
Save Manpower
Disadvantages
Broad Replies
Lack of Human Understanding
Limited Responses
Accuracy
70%-100%
Consistenty Right/Wrong
Dialogflow
Free byGoogle
Easy Chat Bot Creation
Intent
Intention for One Conversation Turn
No Limit
Entities
How Data is Extracted
Training
Machine Learning
Validation
Informational Only
Shows Errors to Correct
Integration
Easily Utilize Chat Bot With Popular Apps
Small Talk
Pre-Built
Customizable
No Additional Intent
Built-In
Casual Conversation
Provides Intent