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Chatbot - Coggle Diagram
Chatbot
to create a chatbot AI
test
to test if the chat bot is working smoothly without any problem
launch
launch the ai chat bot to customer and other people used
Build
agent
create a AI
build and train to reply and conversations help by the end user
create multiple agent
intent
ask about what the end user intended question
end user--> intent matches--> response
added intent
intent name
training phase
have up to 2000 per lntent and language
response
entity
to extract the specific info from the end user expression question
date
number
model
time
improve
to update the AI chatbot to improve the customer satisfaction and troubleshooting any issues
validation
training
small talk
it allows the end user to chat with AI as it is 24/7 operational.
chat bot answer will provides 70-100% accuracy.
chatbot also help to retrieve and provide info to customer.
it also capture and used the end user inqury for data analysis to boost sales
dialogflow uses a natural language processing (NLP)