Please enable JavaScript.

Coggle requires JavaScript to display documents.

Chatbot - Coggle Diagram

- - - - Customers reach out to chatbot agent to acquire certain information. Two different customers may ask the same thing differently, but their intent is the same.
        chatbot is referred to as an "end-user expression". Dialogflow matches the end-user expression to the best intent in your agent. Matching an intent is also known as intent classification.
- - - - here are the benefits
        
        bullet
        
        There are existing templates for building your chatbot
        
        bullet
        
        Dialogflow requires minimal coding and is suitable for anyone who can effectively use a computer and web broswer
        
        bullet
        
        You can build a chatbot all within the Dialogflow cloud platform on a web browser
        
        Dialogflow is powered by Google's machine learning and has the cognitive ability to understand and reply in the natural language