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CHATBOTS - Coggle Diagram
CHATBOTS
BENEFITS
70%-100% ACCURATE
CONSISTENT
24/7
MANPOWER REALLOCATION
RETRIEVE & PROVIDE INFORMATION QUICK
USED FOR DATA ANALYSIS
BOOST SALES
DIALOGFLOW
NATURAL LANGUAGE PROCESSING
TRAIN COMPUTERS
UNDERSTAND AND PROCESS HUMAN LANGUAGE
BENEFITS
TEST
LAUNCH
BUILD
IMPROVE
MORE THAN 1 AGENT
TRAINING TAB
VIEW END-USER EXPRESSION
VALIDATE MATCHED INTENDS
REASSIGN INTENTS
VALIDATION TAB
REVIEW AGENT ISSUES
REVIEW INTENT ISSUES
REVIEW ENTITY ISSUES
INTENT
CLASSIFY
EG. FIND OUT/ MAKE A BOOKING
AS MANY TRAINING PHASES PER INTENT PER LANGUAGE
DEFAULT WELCOME INTENT
DEFAULT FALLBACK INTENT
ENTITY
EG. DATES,TIMES,NUMBERS,EMAIL ADDRESS ETC
DEFINED DATA
PICK UP FROM END-USER EXPRESSION
EXAMPLES
SYS.COLOR
SYS.TIME
SYS.PERCENTAGE
SYS.NUMBER