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Chatbots - Coggle Diagram
Chatbots
Why use chatbots?
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With the use of chatbots, manpower can be re-allocated to areas of work which cannot be automated
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What is dialogflow?
It uses Natural Language Processing (NLP), which is a branch under artificial intelligence.
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Entities
Parameters and entity types are structured data that can help us make better sense of what the user is trying to find out.
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