1.Respond to welcome your user through the "Default Welcome Internet"
2.Respond to inform the user that it cannot comprehend through the Default Fallback Internet
3.Scroll on down and you will see the "Responses" section. Based on what the end-user says, the agent will match to see if it is similar to the Training Phrases above, and if so, it's a match and the agent will reply any one of the text response.
4.Try the test console on the right side of the screen.
5.Each time you add training phrases or responses, remember to click "SAVE" to apply all changes you made to the "Default Welcome Intent".
6.click on "Intents" on the left panel, then click on "CREATE INTENT".
7.Add training phrases, and think of even more ways customers might say this.
8.Create more intents as outlined in this document(opens in a new tab). Be sure to input the respective training phrases and responses for each intent.