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chatbot - Coggle Diagram
chatbot
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google dialogflow
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benefits of dialogflow
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Dialogflow requires minimal coding and is suitable for anyone who can effectively use a computer and web broswer
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Dialogflow is powered by Google's machine learning and has the cognitive ability to understand and reply in the natural language
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agents, intents , entities
agents
a dialogflow agent handles conversations with customers anytime and anywhere to allow customers to acquire the information required. it can handle human language with the help of google and the dialogflow agent needs to built and receive minimal training to answer customers accurately
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entites
the extracted data ( parameters and entity types ) are structured data that can help us make better sense of what the user is trying to acquire
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