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Lesson 10 - chatbots - Coggle Diagram
Lesson 10 - chatbots
dialogflow
benefits
build a chatbot all within the Dialogflow cloud platform on a web browser
minimal coding and is suitable for anyone who can effectively use a computer and web broswer
can handle human language
needs to be built and trained to reply to conversations.
intent accurate
accurate results
more than one agent
system entities
sys.color
sys.time
sys.number
sys.percentage
why
they are very accurate
very consistent with their information
advantages
Chatbots allow organisations to interact with customers 24/7
With the use of chatbots, manpower can be re-allocated to areas of work which cannot be automated
They help to retrieve and provide information to customers quickly
Chat conversations can be captured and used for data analysis to boost sales subsequently
built through
watson assistant
google dialogflow
what
computer programme designed to simulate conversation with human user