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ChatBot - Coggle Diagram
ChatBot
Why is chat bot Important?
allows company to interact with customers 24/7
reduces and re-allocates manpower
Conversations can be used for data analytics
Customer can guarantee a good response
Entities and intents
intents
Follow up intents
Types of intents
Default fallback intent
Default welcome intent
entities
defined data which we want to pick up from end user expressions
agents
Agents are the begining of starting up your chatbot
improving our agent
validation
training
small talk
Types of chatbot
Google DialogFlow
Telegram Bot