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CHATBOT - Coggle Diagram
CHATBOT
What is chatbot
a computer program designed to simulate conversation with human users, especially over the internet
Why chatbot
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With the use of chatbots, manpower can be re-allocated to areas of work which cannot be automated
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What is GoogleDialogflow
Dialogflow uses Natural Language Processing (NLP), which is a branch under artificial intelligence. In particular, NLP is how we can train computers to understand and process the natural human language.
Agents, Intents and Entities in Dialogflow
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Entities
When an intent is matched, Dialogflow can extract specific information from the end-user expression. The extracted data is called a parameter or entity type.
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