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Chap 1: Managing human resources, Chap 2: trends in HRM - Coggle Diagram
Chap 1: Managing human resources
Def: The policies, practices and systems that influences employees':
-Behavior
-Attitudes
-Performance
Company performance
Sustainable competitive advantage ( loi the canh tranh ben vung)
better than competitors at sth
can hold that advantage over a sustained period of time
HR give org advantages bc HR:
are valuable
are rare
cannot be imitated
have no good substitutes
High-performance work system
ensure that the org has the right kinds of people to meet the new challenges
use technology, organizational stucture, people, processes
Responsible of HR department
Compensation and benefits
: wage and salary, incentive pay, insuarance, retirement plans, profit sharing, stock plans
Employee relations:
maintaining positive relation
performance management
process of ensuring employees' activities and outputs match the org's goals
Training and development
orientations, skill training, career development programs
Recruitment and selection
Recruitment: seeks applicants for potential employment
Selection: identifies applicants with the necessary knowledge, skills, abilities, and others to help org achieve its goals
analysis and design of work:
Job analysis: process of getting detailed infor about job
Job design: defining the way work performed and tasks
personnel policies
employee data and information system
compliance with laws
support for strategy
Ethics
fundamental principles of right or wrong
rights
free consent:
willingly consent to be treated
privacy
: control hat they reveal
freedom of conscience:
refuse to do what violates their moral beliefs
freedom of speech
due process
: a fair and impartial hearing
Chap 2: trends in HRM
Change in labor force
a diverse workforce: race, ethinicity and gender
skill deficiencies
aging workforce:
internal : employees
external: seeking employment
high-performance work systems
employee empowerment
teamwork
knowledge workers
focus on strategy