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ChatBots - Coggle Diagram
ChatBots
Benefits of Using Dialogflow
You can build a chatbot all within the Dialogflow cloud platform on a web browser
Dialogflow requires minimal coding and is suitable for anyone who can effectively use a computer and web broswer
There are existing templates for building your chatbot
Dialogflow is powered by Google's machine learning and has the cognitive ability to understand and reply in the natural language
Which statement(s) about the Dialogflow agent
Dialogflow agent can handle human language
Dialogflow agent needs to be built and trained to reply to conversations.
How accurate do you think chatbots generally are?
70 - 100%, i.e. Pretty accurate
What are some advantages of using chatbots?
Chatbots allow organisations to interact with customers 24/7
With the use of chatbots, manpower can be re-allocated to areas of work which cannot be automated
They help to retrieve and provide information to customers quickly
Chat conversations can be captured and used for data analysis to boost sales subsequently
Entities
Entities (parameters) are defined data which we wish to pick up from end-user expressions.
system entities
sys.color
sys.time
sys.number
sys.percentage
Dialogflow allows us to view end-user expressions to validate the matched intent or reassign intents
Training
Dialogflow can be integrated with
Line
Twitter
Telegram
Skype