Please enable JavaScript.
Coggle requires JavaScript to display documents.
CHATBOT - Coggle Diagram
CHATBOT
Business Requirements
Accessibility friendly
Make conversion to connect
Fully integrate with system
Enhance user experience
Simple & easy to use
Helps Manage Customer Requests
Promotes Conversational Marketing
Faster Customer Service
Feature
Great user experience
Accessibility friendly
Simple and clear design
Mobile experience
Interactive flow builder
Constantly Available
Multilingual capabilities
Autonomous reasoning
User pain points
Sometimes its doesn't give the answer that we wanted
Don’t Understand Natural Language
Not Personalized or Emotive
Limited Functionality
Losing customer insights
Bots Don’t Fit Every Business Model