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WhatsApp for Senior Citizens, Questions, Users, Current Problems, Usage…
WhatsApp for Senior Citizens
Current stat of usage
What are they using right now?
Why improve the product - around what?
Improve or launch new
What is the age group?
Literacy rate of the users
Working Professionals
Teachers
Late hour messaging
File sharing limitation
Fast response time
Senior citizens
Teenagers/Students
Businesses
Large
Promotional Msg (Random)
Data security
Small
institutes
Problem with updating
Complex user interface
Ability to hold the phone - hand shacking
Visibiility - font size
Usage modes - Dark/Light, A/B
Product adoption/onboarding - account setup, simpler UI
Visibility - Font size, colors, size of images/gifs, status
Voice assistance
Questions
Users
Current Problems
Usage Gap
Possible solutions