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Kano's Questionnaire Brainstorming - Coggle Diagram
Kano's Questionnaire Brainstorming
Turnaround time
Affect of initial response time on satisfaction
Planning process for patient
Efficiency of service delivery
Clarifications of doubts and information
Psychological Care of Geriatric Patients
Need for human interactions
Counselling
Importance of trust and connection with caretakers
Family sensitisation
Mental health support
Post-op
Importance of support and reassurance
Psychological or Psychiatric care
Clarifications on illnesses and symptoms
Emergency and Crisis Response
Strengthening coping abilities
Influence of caretaker behaviour
Importance of the following characteristics
Behaviour
Discipline
Patience
Regularity
Empathy
Well-groomed
Experience
Equipment Services
Equipment Usage Clarity
Quality of equipment
Availability and quality of servicing/repairing
Price
Level of maintenance