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Motivation theory: Taylor - Coggle Diagram
Motivation theory: Taylor
FW Taylor
American engineer and management consultant
Focused on efficiency and productivity
Approach: measurement, monitoring and control
“We do not want any initiative. All we want is them to obey the orders we give them, do what we say, and do it quickly”
Scientific approach
Work study
, identify most efficient methods of production
Identify
, spot the most efficient workers and see why they are so good
Train
, train the remaining workers to work like the best
Reward
, Pay workers based on productivity
Financial rewards
Based on targets
Reqard those who meet
Piece rate
Implications
Managers should maintain close control and supervision over their employees
Autocratic style of management and leadership
Motivate workers using piece-rate payment
Scientific management
Manager’s duty
managers’s duty to decide how each and every individual task should be completed.
Devision labour
specializing in the production process to improve efficiency and output.
Differentiated piecework
workers are paid a standard level of output and receive a higher rate if they exceed that level.
Criticism
ignoring the non-physical contributions of workers.
people are not only and simply motivated by money.
Failed to acknowledge that workers can be innovative and independent thinkers.
scientific management can entail repetitive and monotonous tasks.