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Seller in Ecom ( Ops Scope), Seller in Ecom ( Ops Scope) - Coggle Diagram
Seller in Ecom
( Ops Scope)
Product Management
Listing
Product Descriptions
Product Images
Product Pricing
Inventory Management
Monitor Stock Levels
Reorder Products
Handle Products variants ( size, colors, category,..)
Product Categorization
Assign Primary Category
Apply Product tags and Attributes
Shop tags
Order Management
Order Placement
Receive Customer orders
Send orders confirmation
Verify order details
Order Fulfillment
Pick and Pack
Shipping Labels ( AWB)
Coordinate with Logs
Order Tracking
Provide Tracking information
Monitor Order delivery status
Resolve Delivery Issue
Customer Service
Customer Inquiries
Respond to Customer questions
Address Product Concerns/ appeal
Provide Order Status
RR
Handling RR
Check Product condition upon Return
Process Refunds or Exchange
Financial Management
Sale Analytics
Analyze Sales Data and trends
Identify Top-selling products/ Trend
Monitor Sales Performance metrics
Payment processing
Offer Various Payment options
Securely Payment process
Handle payment Gateway regulations
Seller Performance
Rating and Review
Monitor product rating and reviews
Respond to Customer feeedback
Address Negative review
Seller Metrics
Tracking performance Metrics
Seller Experience Improvement
Fulfillment and Logistics
Shipping Options
Choose shipping Method
Offer Shipping options
Provide Shipping fee
Warehousing
Manage Inventory storage
Organice Stock in Warehouse
Pick/ Pack product
Compliance and Legal
Policy
Shopee seller, product Policy
Intellectual Property
Protect intellectual property rights
Avoid infringement of copyrights and trademarks
Address allegations of Intellectual Property violations
Growth and Expansion
Market Research
Conduct market research
Identify Target Audience
Analyze Competitors and Market trends
Expansion Strategies
Develop Business Expansion Plans
Explore new Products lines and Categories
Cross Border Expansion
Package/ Product/ Service based on Seller's needs
MKT and Promotion
Promotion CP
Plan MKT CP
Create Markiet Content
Launch CP
Discount Management
Determine discount strategy
Apply discounts to Product
Set couple Rules
Social Media MKT
Manage/ Interacting Seller on socail platform
Seller Social management
Develop and manage Seller relationship
Seller in Ecom
( Ops Scope)
Product Management
Listing
Product Descriptions
Product Images
Product Pricing
Inventory Management
Monitor Stock Levels
Reorder Products
Handle Products variants ( size, colors, category,..)
Product Categorization
Assign Primary Category
Apply Product tags and Attributes
Shop tags
Customer Service
Customer Inquiries
Respond to Customer questions
Address Product Concerns/ appeal
Provide Order Status
RR
Handling RR
Check Product condition upon Return
Process Refunds or Exchange
MKT and Promotion
Promotion CP
Plan MKT CP
Create Marketing Content
Launch CP
Discount Management
Determine discount strategy
Apply discounts to Product
Set voucher/ coupon Rules
Social Media MKT
Manage/ Interacting Seller on social platform
Seller Social management
Seller engaging program
Financial Management
Sale Analytics
Analyze Sales Data and trends
Identify Top-selling products/ Trend
Monitor Sales Performance metrics
Payment processing
Offer Various Payment options
Securely Payment process
Handle payment Gateway regulations
Seller Performance
Rating and Review
Monitor product rating and reviews
Respond to Customer feeedback
Address Negative review
Seller Metrics
Tracking performance Metrics
Seller Experience Improvement
Fulfillment and Logistics
Shipping Options
Choose shipping Method
Offer Shipping options
Provide Shipping fee
Warehousing (SBS)
Manage Inventory storage
Organize Stock in Warehouse
Pick/ Pack product
Compliance and Legal
Policy
Shopee seller, product Policy
Intellectual Property
Protect intellectual property rights
Avoid infringement of copyrights and trademarks
Address allegations of Intellectual Property violations
Growth and Expansion
Market Research
Conduct market research
Identify Target Audience
Analyze Competitors and Market trends
Expansion Strategies
Develop Business Expansion Plans
Explore new Products lines and Categories
Cross Border Expansion
Package/ Product/ Service based on Seller's needs