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Service, Этап воронки (ответственный), Действие Автоматизации, Действие…

- - - - Remind 1 Day
        if still in this stage
        
        Day 2
        Boss Alert
        if still in this stage
    - - SERVICE DAY +X hours
        
        Plus X hours Scheduled time?
        (Call Center - Technician)
        Подтвердить у техника - Работа выполнена
        Выставить счет клиенту
        
        JOB DONE AWAITING PAYMENT
        
        Service Date - End of the day
        (Call Center - Client)
        
        PAYMENT RECIEVED
        
        Moved to this stage
        (Call Center)
        
        MSG Responsible with a TXT Task info
        
        Make a feedback call and send a link to the client
        
        Remind in 1 (3) hour
        if still in this stage
        
        MSG Responsible
        
        Remind in 1 Day
        if still in this stage
        
        MSG Responsible
        
        1 more item...
        
        CLOSED - WON
        
        MSG Responsible with a TXT Task info
        
        Reminder
        
        NO PAYMENT
        (Call Center)
        
        Remind in 1 Day
        if still in this stage
        
        MSG Responsible
        
        Remind in 2 Day
        if still in this stage
        
        MSG Responsible
        
        Day 3
        Boss Alert
        if still in this stage
        
        payment recieved
        
        ProblemSolving
        
        MSG Responsible with a TXT Task info
        
        Reminder
        
        JOB NOT DONE
        возврат на стадию QUALIFICATION или добавить новую стадию как "Вторая попытка", чтобы было понятно, что уже что-то пошло не так
        
        Назначить дату визита
      - ??? HouseCall-Side ???
        MSG Responsible with a TXT Task info
        
        Reminder
        
        Move Deal to next stage