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Experience Journey of ShopeeFood - Coggle Diagram
Experience Journey of ShopeeFood
Before Purchase
Create an account
Create an account on ShopeeFood by providing their personal information
Menu selection
Selection on website or app
Explore online food ordering sites
I have researched various online food delivery services such as: Grab, Gojek, Be,...
After Purchase
Reviews and Evaluate
After receiving the goods, if there is a problem, please contact customer service for assistance
Recommend to others
After experiencing the food, if it is delicious - to my taste, I can recommend friends or relatives to experience the service.
Delivery
The staff delivers to the location I provided when creating an account and calls me to deliver the order
Purchase
Payment
There are many payment methods such as: Shopeepay wallet, credit card, mobile wallet or cash on delivery
Order tracking
Track order status on ShopeeFood website or app
Order
I have selected the items you want to buy from the menu, I will add those items to the cart